Great Place to Work® Institute, Inc. is a research and management consultancy based in the U.S. with International Affiliate offices throughout the world.
The Great Place to Work® Institute is dedicated to helping organizations understand and practice the qualities and behaviours that lead to the creation of great workplaces. This effort leads to enhanced quality of work life for employees and improved financial performance for the organization.
Their approach is based on the major findings of 20 years of research – that trust between managers and employees is the primary defining characteristic of the very best workplaces.
At the heart of the definition of a great place to work – a place where employees “trust the people they work for, have pride in what they do, and enjoy the people they work with” – is the idea that a great workplace is measured by the quality of the three, interconnected relationships that exist there:
- the relationship between employees and management
- the relationship between employees and their jobs/company
- the relationship between employees and other employees
The Great Place to Work® Institute offers services that help companies and institutions to build on their strengths and shows them where opportunities for improvement within these three key relationships will enhance their workplaces.
The Institute’s tools go far beyond typical employee surveys and appraisal methods to uncover a wide variety of management practices and attitudes that are often overlooked.
Every year The Great Place to Work® Institute Argentina works together with Clarín Newspaper to publish the BEST COMPANIES TO WORK ON IN ARGENTINA.
The Dimensions of the Great Place to Work® Model
Trust is the essential ingredient for the primary workplace relationship between the employee and the employer. According to this model, trust is composed of three dimensions: Credibility, Respect, and Fairness.
Credibility means managers that keep regular communication with employees to discuss about the company’s direction and plans – and ask for their ideas. It involves coordinating people and resources efficiently and effectively, so that employees know how their work relates to the company’s goals. It is the integrity that management staff brings to the business. To be credible, words must be followed by actions.
Respect involves providing employees with the equipment, resources, and training they need to do their job. It means appreciating good work and extra effort. It includes reaching out to employees and making them partners in the company’s activities, fostering a spirit of collaboration across departments and creating a work environment that is safe and healthy. Respect means that work vs. personal life balance is a practice, not a slogan.
At an organization that is fair, economic success is shared equitably through compensation and benefit programs. Everybody receives equitable opportunity for recognition. Decisions on hiring and promotions are made impartially, and the workplace seeks to free itself of discrimination, with clear processes for appealing and adjudicating disputes. To be fair, you must be just.
Pride and Camaraderie
The final two dimensions of the Institute’s model relate to workplace relationships between employees and their jobs/company (Pride), and between the employee and other employees (Camaraderie).