Running a project is no easy task. As a product manager, you have to deal with a myriad of challenges to run a successful business, from defining the vision, dealing with customers and being able to demonstrate concrete results.
Throughout this article, we will detail why having a Business Analyst (BA) on your team will not only help you delegate more operational tasks, but will also empower the development team and contribute significantly to the success of your software development project.
Understanding and Efficient Communication: Fundamentals of Success
One of the main factors that determine the success of a project lies in the deep understanding of the current situation, needs, objectives and the proper communication of these elements between all parties involved. It is unrealistic to aspire to reach an optimal state of the product without a solid knowledge of the starting point, the tools and resources at our disposal and the development of a good strategic action plan. In this context, the Business Analyst is the main responsible for guaranteeing it, being its objective to understand the needs in depth and to be able to plan the initial survey in an integral way.
Potential changes arise from problems and opportunities that the product cannot face in its current state. Here again the Business Analyst comes into play, working to help stakeholders effect that change by exploring and articulating the core business needs that motivate the desire for transformation.
Equally important is the communication of all findings and other relevant aspects that emerge from this high-level analysis and any details of relevance that emerge on a day-to-day basis. The BA acts as a cog in the whole team, ensuring that all parties are aligned in terms of expectations and desired outcomes.
Thanks to their ability to communicate effectively, they generate assertive channels with stakeholders and the team. Talking things through generates new questions that lead to greater understanding, generating a virtuous cycle that finally concludes in an undoubtedly better global understanding of each issue.
Documentation and Story Writing: Optimizing Requirements Management
As the project progresses, requirements must be refined and communicated clearly and completely, allowing for more accurate planning. Translating expectations into precise definitions is one of the most fundamental aspects of project management, and this is where the BA kicks in.
Having an initial survey and diagnostic process will allow us to lay a solid foundation for estimating and better defining the scope of the solution, resulting in accurate project planning. The BA proves its value by deepening your needs and defining the objectives in a comprehensive manner. In this context, user stories stand out as a powerful tool.
User stories created by a developer or a Product Owner are incomparable to those created by a Business Analyst. Those of the latter are significantly more complete, taking into account not only the happy path but also all possible alternative paths. They are also thoughtfully written and divided in a way that makes it easy for the team to implement and for the PO to prioritize. They are also written with both the product and end user in mind, as well as the developers who will carry them forward, making them understandable to all parties.
All of these features have a direct effect on reducing rework on the project. The greater the understanding and the less uncertainty around the requirements, the less time is spent on correcting functionality. BA establishes a solid foundation from the outset, working with all parties to identify and address potential challenges from multiple perspectives.
A survey of our active projects reveals a noticeable difference between those with a Business Analyst and those without one. The metrics of “Percentage of Rework” and “Deviation in Hours” are revealing. Projects with a BA experience a significant decrease in rework and greater accuracy in estimating hours, resulting in more efficient use of resources and greater satisfaction of all parties.
Methodological and organizational excellence: Structuring and quality of the project
Business Analysts tend to be highly organized people. Nothing escapes their attention, resulting in better project structuring. At the same time, they are the guardians of the methodology and the main drivers of quality. They are in charge of ensuring that the team members comply with the standards of the selected methodology.
They will carry out all the ceremonies required by the project, making sure that each one meets the proposed objectives. The greater the organization, the lesser the possibility of something slipping through the cracks and resulting in rework, making the final work of the entire team more effective.
Conflict resolution and decision making: Impact on conflict management
In any project, especially in software development, disagreements, dilemmas and unforeseen obstacles will arise. The Business Analyst becomes an expert mediator in conflict resolution by working closely with all parties involved. His or her in-depth knowledge of the project and ability to understand the needs and objectives of the stakeholders make him or her an impartial and objective arbiter who can help find equitable and effective solutions.
In addition, the BA brings an analytical perspective that can support informed decision making. By collecting and analyzing relevant data, the BA can provide valuable information that supports the choice of the best course of action at crucial points in the project. This ability to make decisions based on solid data minimizes risks and maximizes the chances of success, contributing to the stability and continued progress of the software development project.
Right hand in the project: Strategic partner
Over time and naturally, the Business Analyst will undoubtedly become a fundamental and trusted figure, playing the role of your right hand in the project. This evolution is based on his central role as the first point of contact, which allows him to absorb and centralize all doubts, details or changes related to the project.
As the link between the development team and the client, the BA stands as the main facilitator of effective and transparent communication. This concept is not limited simply to the management of information; but also to all the points discussed earlier in this same note, such as the ability to interpret and convey the needs and objectives accurately. Organically it will become your strategic partner, collaborating closely and developing over time a relationship of trust, essential elements for the continued success of the project and the satisfaction of those involved.
Ready to invest in a Business Analyst?
Having reviewed these 5 reasons why I consider that a BA empowers the whole team and represents tangible benefits when carrying out a project, the next time you face a challenge I recommend you to remember these crucial reasons to have a Business Analyst. Not only will you be adding a professional, but also a facilitator who will clear the way towards the achievement of your goals and those of your team.
Investing in a Business Analyst is not only a smart choice, it is an investment in the sustainable success of your project. With their experience and skills, you ensure that every step you take brings you closer to your goals and keeps you away from setbacks.
Comments? Contact us for more information. We’ll quickly get back to you with the information you need.